COMPLAINT MANAGEMENT

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DELIVER SMARTER.

COMPLAINT MANAGEMENT

Dart makes it easy to manage subscriber complaints — and more amazingly — execute a re-delivery automatically. Complaints go right from your circulation system into Dart, which automatically determines the route and Carrier, along with any instructions in order to quickly complete and record the re-delivery. As part of your overall performance monitoring, you can also automate complaint calculations, and view CPM reports at the route, plant or multi-plant levels. Want a historical view of complaints for any subscriber? Dart’s look-up tool has you covered.

 
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